KM
Keitumetse M

1 reviews | Active since Nov 2022

15 Jul 2025, 13:03

DOTSURE NO GO INSURANCE

I am convinced that every positive review I'm reading from here is fabricated . This is the worst insurance ever ! I wish I could rate it a -5 star. I was involved in a car accident with 3rd party involved , believe me when I say DOTSURE is not for their customers DOTSURE never stood by me when the accident happened . They rejected my claim then later accepted the claim with conditions . They were not even offering to pay half of my damages . As we speak my case is escalated to NFO and they are still doing everything in their power not to repair my car . If I could I would pin this review on top for awareness I would . No one deserves the kind of treatment I'm receiving from DOTSURE . I am an active VIP client but I'm being treated like I'm asking them for a favor. I do not rate this insurance at all !!!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply15 Jul 2025, 14:14
Official
Hi Keikumetse, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za