1 reviews | Active since Aug 2018
DOTSURE - new quote versus repricing the premium of an existing policy item similarly. Not fair or OK. Mike
DOTSURE or previously Hollard have always been good and fair. However, I am very disappointed with them right now. I recently added a new iPhone 14 to my policy at full replacement value. The premium of R264,80 was only approx R13 and R30 more than the 2 iPhone 8 cellphones currently on the policy. But the iPhone 8 have an insured value of under 60% of he iPhone 14. I checked a DOTSURE quote to insure or add another iPhone 8 to my policy and this this could be done at a premium about R100 less than I am paying. I have queried this point and DOTSURE absolutely will not reduce my premium without me reducing my insured value. Summarising; DOTSURE are prepared to offer a new client a premium 60% of that of an existing client for the same item who has an excellent track record with the company. My cars are insured with Outsurance and am now to get a quote for my House contents and all risk items because of this silly response from DOTSURE.
