TR
Thinus R
1 reviews | Active since Feb 2021
16 Sept 2024, 14:34
Dotsure new porthole
The new way of submitting claims is extremely frustrating, after several attempts to obtain a OTP on either sms or email I just could not manage. Contacting the 0861 number also takes too long as you have to jump through several hoops, common guys simplify please!!!
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dotsure.co.za's replyOfficial
16 Sept 2024, 15:20Hi Thinus, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply16 Sept 2024, 15:20
Official
Hi Thinus, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za