Dotsure need to upgradevtheir client services to 24/7. And not office hours.

On my way to work recently my car broke down. This was at about 6am. And I needed roadside assistance. I called Dotsure 7 times to assist me. And nobody answered the call. I then had to call a family member to assist me.

When i logged a query later about my roadside dilemma. I was then nicely told that Dotsure only operates between 8am to 5pm.

So whats the use of having this car insurance, if can't even do roadside assistance 24/7. Very unprofessional.

I am canceling my car insurance as soon as i get a reliable company elsewhere.

Very, very disappointing and furious client.

Mr. T. Solomons