uH
ulrich H
1 reviews | Active since Sept 2018
22 Jun 2021, 11:16
Dotsure motor warranty
I got a call from this call centre agent / sales person, telling me that my motor vehicle warranty is now expired and that they are going to cover me up to 300 000 KM. I reply to this chap that I have a warranty, he tells me I am confused. The cheek.
I know I have cover with you but do not send my details around, I am fully away of POPIA and the implications it can have on any business.
This is warning #1
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dotsure.co.za's replyOfficial
22 Jun 2021, 13:07Hi Ulrich,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply22 Jun 2021, 13:07
Official
Hi Ulrich,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za