KH
Keith H

1 reviews | Active since Oct 2025

31 Oct 2025, 15:38

Dotsure Mechanical Warranty

Dear Dotsure Management,

I am writing to express my disappointment with the handling of my recent vehicle warranty claim. My claim was legitimate and supported by a reputable repairer, yet it was declined on the basis that the part was “not specifically listed” in the policy.

After years of paying premiums and never claiming, this experience has completely broken my trust. I’ll be cancelling all my Dotsure policies. There’s no peace of mind when a company looks for excuses instead of solutions.

Do not go with this company.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply04 Nov 2025, 13:17
Official
Hi Keith, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za