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Fiona B

1 reviews | Active since Aug 2021

11 Aug 2021, 06:47

Dotsure maths doesn't work

Hollard sold their car insurance and other parts of the company to dotsure. Dotsure were supposed to take off R165 on the 30th as a pro rata and then from the 10th they were supposed to start taking off R511. This comes to R676. They just took off R1025.54. ????

I have just told my contact my opinion of this in an E mail

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Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Aug 2021, 08:49
Official
Hi Fiona,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za