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Ashleigh H

1 reviews | Active since Jun 2022

11 Jun 2022, 13:12

DOTSURE LIVING UP TO THEIR PROMISES!

Absolutely impressed with Dotsure and their fantastic service once again! I've recently wanted to upgrade my pet insurance and requested a telephonic call back for assistance. I was called back within a short space of time and dealt with a gentleman by the name of Brendan Bence. He was exemplary in the way that he was able to help, offer advice and answer questions. He showed concern and kindness towards my fur baby who suffers with a very bad skin condition and was polite and efficient at the same time. I had my pet at the vet recently and my claim was settled within 24 hours, money back in my account and a lovely get well email for my baby. Dotsure never ceases to deliver on being the best pet insurer as they rightly claim to be. Thank you Dotsure! Ashleigh

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Replies (1)
dotsure.co.za
dotsure.co.za's reply11 Jun 2022, 13:16
Official
Hi Ashleigh, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) The dotsure.co.za family