SK
Stella K
1 reviews | Active since Dec 2023
05 Dec 2023, 14:09
Dotsure lack of service
The worse company I’ve dealt with. I sent all my quotes over 3 weeks ago- no response. I’ve called numerous times to find out what is happening with my claim - I’m told the Assesor will get back to me - 3 weeks - nothing. Can’t get through to their lines. I would highly suggest not to use this company
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Replies (2)
dotsure.co.za's replyOfficial
05 Dec 2023, 14:10Hi Stella, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Dec 2023, 14:10
Official
Hi Stella, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
SK
Stella K's updateReviewer Update
05 Dec 2023, 15:32Not good enough Dotsure - I need this resolved soon and not having to wait another 3 weeks
SK
Stella K's update05 Dec 2023, 15:32
Reviewer Update
Not good enough Dotsure - I need this resolved soon and not having to wait another 3 weeks