Dotsure is the worst pet insurer in South Africa

Absolutely shocking! Do not be fooled by their pet insurance. They do not cover any long term or chronic illness or hereditary or breed specific disorders. They will pay once off for the diagnosis but never again after that and like me you will be stuck with a lifelong bill for your animal as no other pet insurance will cover a pre-existing condition. Appalling! They should not be covering pets. They do not even have a vet on staff to consult and their own staff had no idea that pets could even get chronic illnesses. Their staff try to fool you into taking out extra cover but then they still won't pay. They should be reported to the public protector im****ately.