1 reviews | Active since Sept 2021
Dotsure is the old Oakhurst. Worst Insurance Company to deal with.
Dotsure is the old Oakhurst. They amend your policy without your permission which they use against you not to settle. Very cunning . I had my garage burgled some months ago. My household contents was insured for a sum of R345000. Dotsure sneakily increased this sum to around R365000 few months before the burglary and increased my premium. The premium was reduced back to the original amount after I enquired but the household contents value was not reduced to R345000. I did not asked to be insured for about R365,000. I think the change was sneakily done to include the alarm warranty clause incase of a claim. My claim was repudiated because any value over R350,000 needed a alarm warranty clause. They amended my policy without my permission. Worst company to deal with. Never heard of an insurance company insuring you for more with a lesser premium. Do not insure with Dotsure.
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
