CS
Clinton S
1 reviews | Active since Aug 2016
07 Jun 2022, 11:13
Dotsure is the benchmark for Service Excellence!!!
I recently tapped into my Dotsure ServiceXtender when my annual service was due for my 2018 Nissan Qashqai, Within 24 hours i was greeted by Claims Handler Caylin Grill, who made me feel like an asset more than a liability, I explained that i would like to claim from my ServiceXtender and without Hesitation , Caylin asked for the necessary documents and within 1 and a half hours my claim was approved and the agreed upon amount was paid into my bank account. 5 star customer service is rare commodity in south africa so when i experienced this kind of service i was confident i had made the right decision by being part of the DOTSURE family.
r, Clinton Smith
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Replies (1)dotsure.co.za's replyOfficial
07 Jun 2022, 11:25Hi Clinton, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continue to impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) The dotsure.co.za family
dotsure.co.za's reply07 Jun 2022, 11:25
Official
Hi Clinton, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continue to impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) The dotsure.co.za family
