Dotsure is still debating me after I've canceled my insurance with them and they are debiting me three times!!!!!!

Item: dotsure.co.za
Rating: 1
Author: ignacious M

I called dotsure to cancel the insurance... They did email me cancellation letter but yet they're still debiting me three times I don't know why, and whenever I call they put me on hold for the longest time what about my airtime😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 please help me I want them to stop debiting my account for 3 times

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Replies (1)

dotsure.co.za's replyOfficial

07 Mar 2025, 08:07

Hi Ignacious, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za

dotsure.co.za's reply07 Mar 2025, 08:07

Official