Dotsure is part of the problem!

I am totally shocked now. My mother is on Dotsure's Superior Plan and pays R634.80 per month. She just had her female dog sterilized, on schedule as per the veterinarian's instructions. The bill was almost R4000, as expected. Dotsure paid out a full R611! When I queried this, they told me a sterilization is part of "routine wellness" like vaccinations and deworming. What a load of nonsense! We have a huge problem in South Africa with unsterilized dogs, and in some municipalities there is a bylaw now that forces you to sterilize female dogs (which is wonderful). A sterilization is not "routine wellness"! It is a necessary procedure. There are so many NPOs who are working very hard to try and get unwanted breeding under control and this is the support we get from insurers??? They are obviously more interested in making money than being part of the solution to a very real problem. We are definitely going to stop this policy! If you are considering Dotsure - read the fine print. Terrible.