KM
Katise M
1 reviews | Active since Sept 2023
01 Jul 2025, 21:54
Dotsure is not trustworthy
I took my car for service both in 2024 and 2025 to different service providers.They indicated that the car's steering machanism needs attention.I sent a quotation to Dotsure.They agreed to repair the CV joint and refused work on the steering machanism.I am insured for steering machanism.They will not get another premium from me.They did not give me any explanation for their refusal.
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dotsure.co.za's replyOfficial
02 Jul 2025, 16:14Hi Katise , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 Jul 2025, 16:14
Official
Hi Katise , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za