DOTSURE IS NOT COMMITED TO TREATING CUSTOMERS FAILRY

I had a cell phone insurance with Dotsure since 2018 and in 2019 I bought another phone and insured it with them still. In December there was no money deducted for my insurance for both cell phones. I wondered why but I thought that they might debit it within 15 days only to learn recently from another insurance company that my policy with them was cancelled due to them not doing any cell phone insurance anymore.

I never received any notice of cancellation of policy by SMS or email or a letter for that matter. I think that it is only fair that they pay me the total money for the insurance since they are the ones who cancelled my policy and not me. They believe in treating customers fairly, but I have been treated unfairly by them.