CG
Caleb G
1 reviews | Active since Aug 2023
08 Aug 2023, 17:28
Dotsure is more like NotSure
Motor claim has not been solved after 3 weeks. Communication is close to impossible and when you do get through to someone they transfer you and put you on hold for 25 minutes before getting cut off.
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Replies (2)CG
Caleb G's updateReviewer Update
09 Aug 2023, 08:26Still no communication from Dotsure which means I have no vehicle for more than 3 weeks because of their incompetence.
Very dissapointed with their poor service.
Please can you sort out my claim.
Very dissapointed with their poor service.
Please can you sort out my claim.
CG
Caleb G's update09 Aug 2023, 08:26
Reviewer Update
Still no communication from Dotsure which means I have no vehicle for more than 3 weeks because of their incompetence.
Very dissapointed with their poor service.
Please can you sort out my claim.
Very dissapointed with their poor service.
Please can you sort out my claim.
dotsure.co.za's replyOfficial
10 Aug 2023, 09:00Hi Caleb, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Aug 2023, 09:00
Official
Hi Caleb, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za