mN
meshan N
1 reviews | Active since Nov 2012
19 May 2021, 11:10
Dotsure is lying about me having warranty car cover to make a sale
A get a call from Debbie feom dotsure who is using **** information to try and sell me a warranty cover for my car which is pathetic that she had to end the call when I started questioning her about the details of my car which she had incorrect details of. Really poor that a company has to lie about the information they have to try and make a sale. Please train your stuff more better they are really poor at talking and having correct information I really fought url a better company than that
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Replies (2)
dotsure.co.za's replyOfficial
19 May 2021, 13:14Hi Meshan,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply19 May 2021, 13:14
Official
Hi Meshan,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's replyOfficial
27 May 2021, 16:07 Hi Meshan,
We’d like to follow up with you to make sure you’re happy with the outcome of your recent interaction with us? Feedback from clients like you help us continually improve how we do things – we’d love to hear from you.
We’d like to follow up with you to make sure you’re happy with the outcome of your recent interaction with us? Feedback from clients like you help us continually improve how we do things – we’d love to hear from you.
Thank you,
The dotsure.co.za team
dotsure.co.za's reply27 May 2021, 16:07
Official
Hi Meshan,
We’d like to follow up with you to make sure you’re happy with the outcome of your recent interaction with us? Feedback from clients like you help us continually improve how we do things – we’d love to hear from you.
We’d like to follow up with you to make sure you’re happy with the outcome of your recent interaction with us? Feedback from clients like you help us continually improve how we do things – we’d love to hear from you.
Thank you,
The dotsure.co.za team