TL
Tumelo L

1 reviews | Active since Mar 2023

14 Mar 2023, 06:49

Dotsure is ***********

After talking to one of the consultant eventually after countless attempts to reach them. Thanks. To Hello Peter they eventually called me. And asking them to counsel my the warranty insurance. They Again failed to send me confirmation of cancellation. I still say they are so unreliable imagine how will they handle a claim?again I tried to reach them to have them send me confirmation of cancellation and like my prior complain they will call back and they never do

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Replies (1)
dotsure.co.za
dotsure.co.za's reply14 Mar 2023, 10:30
Official
Hi Tumelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za