RS
Robert S
1 reviews | Active since Nov 2020
30 Nov 2020, 18:09
Dotsure is Great
I signed up with Dotsure just on one month ago and was impressed with the friendly, caring attitude of all concerned during setup. Unfortunately, I had to submitted a claim on one of my dogs this morning, for treatment received on 21/11/202 and was called by Anita to notify me that the illness had occurred within the 30 Day "no claim" period. I know many would be upset, but these people are only doing their job, and they are great at their jobs. Anita was so apologetic and I was impressed with the non hostile way in which she handled the situation. For that I commend her, and Dotsure, for choosing the right staff. Keep up the good work...
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Replies (1)dotsure.co.za's replyOfficial
01 Dec 2020, 08:11Hi Robert,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply01 Dec 2020, 08:11
Official
Hi Robert,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
