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Annique H
1 reviews | Active since Mar 2019
16 Jun 2021, 11:26
Dotsure is excellent!
I have receive the best service when claiming on my pet insurance with Dotsure. Not only was the feedback and processing of my claim almost instant, but I didn't feel like the insurer was trying to get out of paying out the claim because of some technicality. They made me feel validated and respected, which is often not the experience I have received form other insurers. I had a few questions and Sherezan Erasmus sorted me out so quickly! The icing on the cake was the excellent marketing/customer care they have. I received a get well soon letter (for my pet) and thought that was the cutest, since they went out of their way to create that. If you want a reliable insurer, Dotsure is the way to go!
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Replies (1)dotsure.co.za's replyOfficial
17 Jun 2021, 09:39Hi Annique,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply17 Jun 2021, 09:39
Official
Hi Annique,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
