JR
Jeremy R

1 reviews | Active since Apr 2011

12 Jul 2021, 14:59

Dotsure is a ****

Dotsure have a 30 day exclusion on all claims on a new policy. If you buy a puppy its not covered for 30 days. In the first 30 days the dog needs numerous vaccines etc as a new dog.

So I asked should I have taken the policy and registered the dog 30 days before I got it so that when I do get it its covered. They said its not allowed.

Therefore dotsure dont actually sell insurance. Its a **** or borderline *****.

You literally cannot buy insurance cover from an insurance company.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply12 Jul 2021, 15:12
Official
Hi Jeremy, 

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za