1 reviews | Active since May 2016
Dotsure Insurance Woes!!!
I can see that Dotsure is now trying to emulate the bad behaviour and service of other insurers who don’t want to pay out claims!
I have a car warranty with Dotsure and when I took out this policy, I was assured that all mechanical issues would be covered, the only difference in the options being the value of the cover.
I had to replace the crankshaft in my car and when claiming from Dotsure, they are claiming that this part is not covered but it clearly states that this part is covered!!!!!
Also, I put in a claim for my central locking system that failed on my car, which I am told is not covered, so exactly what do you people cover????? I am really fed up with you insurance guys being quick to take our money, but when it comes time to pay out, there are many stories. The above needs to be rectified ASAP!
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
