KR
Khanya R
1 reviews | Active since Aug 2022
02 Aug 2022, 09:43
Dotsure Insurance the worst!
Honestly whatever you do, don't take dotsure motor warranty. I submitted a mechanical claim after having taken my car for service to which obviously the service provider will do a total evaluation of the car to see what else needs to be fixed, then sent that to Dotsure, they declined my claim because of a date of loss which was 9th July, what is that because my policy started on the 1st of June and these issues were discovered when I took my car for service on the 1st August 2022. Insurers that look for reasons not to pay out claims even when it poses a safety risk to customers are honestly the pits! I want all my premiums back and cancel this and moving to Bidvest, my friend had the best experience!
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Replies (1)dotsure.co.za's replyOfficial
02 Aug 2022, 10:19Hi Khanya, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 Aug 2022, 10:19
Official
Hi Khanya, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
