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Lyndane G

1 reviews | Active since Aug 2021

05 Aug 2021, 10:33

Dotsure Insurance - Poor payouts

I had a warranty Policy with Dotsure, i had a mechanical breakdown which resulted in my engine ceasing which meant I would need another engine. Dotsure is only willing to pay out R5600 for one part of the engine?, what is the use of paying monthly premiums when a good portion what you need is not covered? My towing billing was R3400?

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Replies (3)
dotsure.co.za
dotsure.co.za's reply05 Aug 2021, 12:58
Official
Hi Lyndane,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
LG
Lyndane G's update10 Aug 2021, 11:20
Reviewer Update
Good Morning, still awaiting a correspondence, to date o have yet to receive any feedback....
dotsure.co.za
dotsure.co.za's reply10 Aug 2021, 11:39
Official
Hi Lyndane, 

Apologies for the delay, we will follow up for you.

dotsure.co.za