FN
Faith N

1 reviews | Active since Jul 2021

23 Jul 2021, 09:46

Dotsure insurance is beyond ***********

If there was a 0 rate I’d give them 0, their service is very bad that I wonder why they still have clients, it’s almost 3 months now since I’ve logged a claim and it seems like I’m still gonna wait forever. Every time I contact them the person is either sick or out of the office. Apparently they have only one assessor, an entire big insurance company with one assessor, what a disaster!!!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply23 Jul 2021, 10:57
Official
Hi Faith,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za