mG
mmaletsholo G

1 reviews | Active since May 2016

03 Aug 2022, 12:38

Dotsure insurance is a **** insurance

Dotsure is a **** insurance and I regard joining this insurance under house content.

The first time I called to put a claim the lady by the name of Jo-Anna Windvogel told me that they will not pay my claim if I can't proof that I owned the items that where ****** at my house. And I brought those items from 2009 and who will keep a slip or boxes from 2009. Till told she keeps on saying that they will not pay my claim.

And I was not told when I joined this Insurance that they will want proof of items owned when I have to claim.

What a **** insurance. Before they can take ur case they already tell u that they will not pay ur claim sho am so shocked with this.

I should have stayed with my previous insurance I regret joining Dotsure Insurance.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply03 Aug 2022, 13:32
Official
Hi Mmaletsholo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za