MH
Mary H
1 reviews | Active since Aug 2019
31 Oct 2023, 16:58
DOTSURE INSURANCE FOR PETSD
I have been with dotsure for over 15 yerars. I have put a claim in for my one dog which was for 2 different procedures. They will only pay put for one procedure I have sent them numerous email. PHONED NUMEROUS time and constantly get put through their car insurance. I cannot change my insurance because they are too old.
If you are interested in Pet Insurance do not USE DOTSURE BECAUSE WHEN YOU PUT IN A CLAIM THAT IS OVER R12 600.00 YOU WILL NOT GET PAID.
Mary van Haaster. ***
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dotsure.co.za's replyOfficial
31 Oct 2023, 21:38Hi Mary, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply31 Oct 2023, 21:38
Official
Hi Mary, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za