SM
Sims M
1 reviews | Active since Jul 2019
12 Jan 2022, 10:33
DOTSURE INSURANCE DISAPPOINTMENT
Dotsure insurance has disappointed me.
I lodged a vehicle accident claim on the 17th of December 2021. They did not bother themselves with providing any updates and I've been the one calling them 3 times a day ever since.
Yesterday they told me (having called them repeatedly) that my car is a write-off.
Today they just called to tell me they'll tow my car without any explanation or providing a wayforward. I'm frustrated and disappointed in them.
Why are insurance companies ripping us off daily. Why? Why can't they pay the amount they are willing to and give me my car.
Th
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dotsure.co.za's replyOfficial
12 Jan 2022, 10:49Hi Sims,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply12 Jan 2022, 10:49
Official
Hi Sims,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za