DN
Dr N

1 reviews | Active since Nov 2023

21 May 2025, 21:11

DOTSURE INSURANCE ARE FINANCIAL ****MERS

I am writing to express my extreme dissatisfaction with dotsure.co.za and their underwriters, Talksure, for their deceptive practices and failure to honor warranty claims. Despite paying monthly premiums, I was misled into believing that my vehicle's parts were covered under the policy; however, when I submitted a claim, I was informed that certain parts were not covered, which is false and misleading. They have repeatedly refused to provide recordings of conversations or proof of their claims, demonstrating a blatant effort to **** innocent clients out of their money. I urge the public to exercise caution and avoid any warranty or service agreements with dotsure.co.za, as they are *************, dishonest, and exploit customers for their own benefit.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply21 May 2025, 21:13
Official
Hi Dr Rachael, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za