DM
Debbie M
1 reviews | Active since Sept 2019
06 Sept 2021, 10:19
DotSure - helpful to customise plans to suit our needs
I have been with DotSure for over 2 years and had not claimed as my pet has been healthy. I was planning to cancel my cover, as I felt it was not suiting my needs. Ruth Duthie was very helpful in explaining the changing needs during different phases of life, and she was able to customise my plan to something better suited to our needs. Her friendliness and persistence kept me as a customer. Well done to Dot Sure for offering good telephonic customer assistance.
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dotsure.co.za's replyOfficial
06 Sept 2021, 10:31Hi Debbie,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Ruth as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Ruth as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply06 Sept 2021, 10:31
Official
Hi Debbie,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Ruth as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Ruth as well. ;-)
The dotsure.co.za family