DO
Desiree O
1 reviews | Active since Jun 2010
31 Aug 2021, 23:36
Dotsure have **** to all of Hollard's pet insurance clients!
Dotsure have taken over Hollard's pet insurance clients. On the 21st of April a communication was sent out that the premium and benefits WOULD NOT CHANGE. This is a lie. The benefits have dramatically changed but my premium has remained the same. I'm reporting this to the ombudsman.
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dotsure.co.za's replyOfficial
01 Sept 2021, 08:04Hi Desiree,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply01 Sept 2021, 08:04
Official
Hi Desiree,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za