LL
Leanne L

1 reviews | Active since Mar 2024

18 Mar 2024, 19:11

Dotsure has been exemplary with my claim for my car which was written off 2 weeks ago

Dotsure has been exemplary with my claim for my car which was written off 2 weeks ago. All the staff were incredible, from emergency services, claims and write off. Sibulele Nyangiwe responded to my on-line quote application - even before I had finished the quote! He has given me the most awesome assistance. Patient, punctual with call backs and responds to emails within 5 minutes! This is why I am insuring my replacement car with Dotsure - the staff have awesome knowledge and also the right amount of sympathy to one struggles. Keep your staff happy Dotsure as it keeps your customers happy! Thank you Sibulele.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply18 Mar 2024, 21:17
Official
Hi Leanne, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Sibulele as well. ;-) The dotsure.co.za family