WG
Wade G
1 reviews | Active since Nov 2009
03 Oct 2024, 08:13
DOTSURE - GOOD to ****
They have gone from good to absolutely useless... I have tried to register a claim on four seperate occassions, called them numeous times to confirm receipt of claim... four days later - NOTHING! I have now loaded the claim manually and have been told "be patient" we have a great number of claims... they used to turn a claim around in 24 hours... NOT ANYMORE !
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
03 Oct 2024, 09:14Hi Wade, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply03 Oct 2024, 09:14
Official
Hi Wade, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
WG
Wade G's updateReviewer Update
03 Oct 2024, 09:16I was told that on Tuesday when I called and on Wednesday... yet, no one called !!!!
WG
Wade G's update03 Oct 2024, 09:16
Reviewer Update
I was told that on Tuesday when I called and on Wednesday... yet, no one called !!!!