Dotsure from the best to worse than Tellysure Well Done

So I do not know who is in charge at Dotsure but its clear there are no leaders or Managers available. I have been waiting for them to call me, they just get someone to phone, from being a great company Dotsure has nose dived to be one of the worst, what happened new owner, or no Managers, My premium goes up almost by R700, I ask why I get old they will refund and that it was after the debit order date... what nothing changed? I report that details are wrong, and Lindisipho Qaqawe just is not bothered, the very same person that was rude to me, over the phone. When I get told I will get phoned on the 29th April and I don't get called then when they decide to phone me a week later after I had to follow up, I get told they tried to phone me. By one person I get told by premium will go up by R150 with the new address, last one told me after I confirmed premium will go up by 150 tells me NO its coming down, the next thins I see its almost R700 more. Still no Manager has had the leadership to email me as requested. I will be reporting you and taking this matter all the way up the ladder. Another tip Lindisipho should really not be working with customers.