CP
Christine P

1 reviews | Active since Nov 2018

12 Jun 2022, 15:12

Dotsure for pet president! 🌟🐱

Dotsure is incredible, what a lovely service and the people are so kind and friendly.

I recently had 2 experiences with dotsure.

1. My cat urgently had to be rushed to the vet in the late hours of the evening, I was in a total state of panic, but quickly felt calm as I knew I had dotsure and I could give my furbaby an extra hug as I knew dotsure would have our backs.

After I paid the vet and the vet signed the dotsure claim form, the following day I submitted my claim to dotsure, a friendly lady phoned me and assured me everything will be sorted and I will be payed back in full. The following day I was payed back. Dotsure is great!!! And it makes me super happy to know that my pets are in good hands if I need to claim in the future again.

They also went the extra mile and sent my cat a get well soon card which I thought was so kind and thoughtful! 😊

2. The second experience I had was when I referred a friend to dotsure and my premium was a bit cheaper the following month! Which was awesome I first thought it was a mistake when the debit order went off and phoned dotsure to check but they quickly assured me it's 100% correct, due to me referring my friend I saved on my premium!

So my experience with dotsure has been truly all smiles and I am so happy I have dotsure for my furbabies! What a breeze, love dotsure to the moon and back and so does my furbabies! Thanks dotsure you guys are the absolute best! 🌟

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Replies (1)
dotsure.co.za
dotsure.co.za's reply12 Jun 2022, 17:17
Official
Hi Christine, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to. We'll share the compliments with the team as well. ;-) The dotsure.co.za family