IO
Issa O
1 reviews | Active since Oct 2024
04 Oct 2024, 15:43
Dotsure extended warranty is useless
Dotsure extended warranty is a total *******, wasted my money paying premium for 2 years. First claim, they send me running around for nothing and decline.
would have given a -10 stars if it was possible.
I was warned by RMI service mechanics about this company, but I decided to give benefit of doubt.
sign up with them at your own risk.
All they do is make excuses not to pay.
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Replies (2)
dotsure.co.za's replyOfficial
04 Oct 2024, 15:44Hi Issa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply04 Oct 2024, 15:44
Official
Hi Issa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
IO
Issa O's updateReviewer Update
04 Oct 2024, 16:49Stories, I have been on this for weeks, you even made me move my car from one mechanic to another, then made me strip and send pictures only to decline. How the hell am I going to pay the mechanics for this.
The policy I took clearly covers engine problems, timing chain, sprockets, etc...then I'm told my claim is declined because the problem seems to be from wear and tear (even though this was just a guess from your biased assessor)
Tell me then what is covered? What incidences? is it when someone takes a hammer and destroys the engine?
Your claims are all false and dotsure is a frustrating *****ulent insurer.
The policy I took clearly covers engine problems, timing chain, sprockets, etc...then I'm told my claim is declined because the problem seems to be from wear and tear (even though this was just a guess from your biased assessor)
Tell me then what is covered? What incidences? is it when someone takes a hammer and destroys the engine?
Your claims are all false and dotsure is a frustrating *****ulent insurer.
IO
Issa O's update04 Oct 2024, 16:49
Reviewer Update
Stories, I have been on this for weeks, you even made me move my car from one mechanic to another, then made me strip and send pictures only to decline. How the hell am I going to pay the mechanics for this.
The policy I took clearly covers engine problems, timing chain, sprockets, etc...then I'm told my claim is declined because the problem seems to be from wear and tear (even though this was just a guess from your biased assessor)
Tell me then what is covered? What incidences? is it when someone takes a hammer and destroys the engine?
Your claims are all false and dotsure is a frustrating *****ulent insurer.
The policy I took clearly covers engine problems, timing chain, sprockets, etc...then I'm told my claim is declined because the problem seems to be from wear and tear (even though this was just a guess from your biased assessor)
Tell me then what is covered? What incidences? is it when someone takes a hammer and destroys the engine?
Your claims are all false and dotsure is a frustrating *****ulent insurer.