AG
Audrey G
1 reviews | Active since Aug 2022
16 Nov 2024, 10:13
Dotsure excess claim
They do not pay claims, they will frustrate you till you give up. I've been paying for excess for 8 years without a claim but when I tried to claim, I was told my claim is being cancelled.
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dotsure.co.za's replyOfficial
26 Nov 2024, 10:50Hi Audrey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply26 Nov 2024, 10:50
Official
Hi Audrey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za