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Jean S

1 reviews | Active since Jul 2020

14 Apr 2023, 13:11

DOTSURE EXCELLENT SERVICE

I really want to compliment DOTSURE for their efficient, reliable, prompt and expert customer service. It is never pleasant to make an insurance claim, because such claims are always preceded by some unwelcome experience. It is comforting to know however, that ones claims will be dealt with expeditiously. My experience has been that without exception, my claims are responded to within an hour either by email, telephone or both. Moreover, what is most commendable is the prompt payout of claims - in my case the day following submission. Than you in particular to Emihle and Chante from your George office for your friendliness and extreme efficiency. I can recommend DOTSURE without reservation!!!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply14 Apr 2023, 13:58
Official
Hi Jean, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family