AB
Amy B

1 reviews | Active since Sept 2020

27 Jun 2022, 19:00

Dotsure excellent service

I called to cancel the policy but Michael calmly explained the accidental benefits and convinced me to continue with the policy and even gave me a further discount☺ Michael is definitely an asset to Dotsure. Very knowledgeable about the products and services. He should train consultants in other companies in retaining customers and good customer service. Dotsure has been a good choice from day one. Keep up the excellent work Michael. Thank you for your patience in handling my queries and clearing up my misunderstandings.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply27 Jun 2022, 19:14
Official
Hi Amy, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Michael as well. ;-) The dotsure.co.za family