RP
Robyn P
1 reviews | Active since May 2018
05 Jan 2021, 10:08
Dotsure Excellent Customer Service!!!
I have never experienced such speedy service. Loading a claim on the Website was very easy even for a technically challenged person like me. Claim loaded 04/01/2021 - fist response 11h52 - claim registered, next communication from Arina at 13h40 - claim processed and the amount being reimbursed, next communication at 13h41 - payment breakdown, 05/01/2021 money received in my account. FANTASTIC!!!!
Helpful (0)
Replies (1)0
Replies (1)
dotsure.co.za's replyOfficial
05 Jan 2021, 10:20Hi Robyn,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply05 Jan 2021, 10:20
Official
Hi Robyn,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family