JR
Joan R

1 reviews | Active since Mar 2026

13 Mar 2026, 10:39

Dotsure - Erica Richter - Excellent Service

⭐⭐⭐⭐⭐ 5-Star Review

Erika Richter provided outstanding service while assisting me with adding our new puppy to our DotSure policy. She was incredibly friendly, professional, and extremely helpful throughout the entire process. What impressed me most was how efficiently she handled everything over the phone — the whole process was completed in a very short time, and I didn’t even need to log in to my account.

Her willingness to help and her excellent customer service made the experience smooth and hassle-free. Thank you, Erika, for going the extra mile. It is truly appreciated!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply13 Mar 2026, 11:45
Official
Hi Joan,
Your 5-star review brought big smiles to our team! We are so grateful for your support and for trusting us to protect what you love most.
We’re glad to have you as part of the dotsure.co.za family.
The dotsure.co.za team