UM
Ulrich M

1 reviews | Active since Mar 2022

02 Mar 2022, 18:26

Dotsure

When dotsure phoned me in November 2021 and I accepted them as my insurance I was told id be covered immediately. After more than 4000 rand in deductions from my bank account. Now it's I can't claim. Bad, very disappointed. Of 35000 quote from panel Beaters and dotsures assessment quote which was 31000 from their assessments they wanted to pay me a lousy 200 rand because of excesses. No this is ******* and I feel they can at least give me back my premiums. Help me.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply03 Mar 2022, 08:05
Official
Hi Ulrich,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za