CH
Chimone H
1 reviews | Active since Dec 2017
08 Dec 2025, 10:08
Dotsure
Over the weekend i had an emergency with my dog. Her calsium dropped and i had to rush her to the vet. Due to the time it took me to fetch me her her body started seizing. But that was not the initial issue. The claim is diclined due to her having a seizer. They said its illness. My dog almost died due to the body not having enough calsium. Everyone knows what a illness is. They left me with a R6000 vet bill. Nice dotsure!
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dotsure.co.za's replyOfficial
08 Dec 2025, 10:34Hi Chimone,
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
dotsure.co.za's reply08 Dec 2025, 10:34
Official
Hi Chimone,
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team