DA
Daniel A
1 reviews | Active since Oct 2019
31 Jan 2022, 09:26
DOTSURE DOUBLE MY RATE
I am baffled at why Dotsure is receiving such great reviews, my experience with this company contradicts the positive reviews it's receiving. DotSure have on many occasions taken double the amounts that they should have taken and I had to make contact with them spending a lot of airtime because getting in touch with them is no easy feat. And after battles upon battles, I have to fight to make my case. I have sent an email and the 0861 number isn't working it says that the number is not in service. Please assist me by calling me you again took more money from me than you were supposed to. This is urgent as I am just about fed up with this nonsense.
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dotsure.co.za's replyOfficial
31 Jan 2022, 09:32Hi Daniel,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply31 Jan 2022, 09:32
Official
Hi Daniel,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za