Dotsure didn't pay to save my dog's life

Their customer service is great. I have no complaints regarding that. I just thought to inform other dog *****s that you have to have the funds in your account for any vet treatment with dotsure and dotsure reimburses you. I feel the reason for taking out insurance for my dogs is so that I don't have to euthanize them due to me not being able to pay R18000 for a surgery they require.

I almost euthanized my dog as dotsure doesn't pay the vets upfront. The company I will be switching to pays the money upfront so that you can pay the vet in order to save your fur baby.