PP
Preston P
1 reviews | Active since May 2023
02 Jun 2023, 12:42
Dotsure deducted access of R2000 but still fail to comply with they own policies
Dotsure deducted access of R2000 but still fail to comply with they own policies. They did not fix the claim or pay out the claim. The claim proceedings is now going to take Legal Actions to receive a positive outcome to me as the client. I hope this is not happening to other people.
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dotsure.co.za's replyOfficial
02 Jun 2023, 14:45Hi Preston, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 Jun 2023, 14:45
Official
Hi Preston, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za