AM
Allen M
1 reviews | Active since Jan 2024
23 Jan 2024, 14:27
Dotsure
I've been with Dotsure since 2016 claim free. Sent in a claim on 5 January 2024 for a TV only to be told that the claim is unsuccessful. Not covered for power surge. So glad nothing huge went wrong since 2016 because im sure they wont pay out for anything. Took them 3 weeks to let me know my claim is unsuccessful. Claim that would have paid out R1800 for 32'' TV.
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dotsure.co.za's replyOfficial
23 Jan 2024, 14:28Hi Allen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 Jan 2024, 14:28
Official
Hi Allen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
AM
Allen M's updateReviewer Update
26 Jan 2024, 12:223 days later ................. and still no one has been in contact with me.
AM
Allen M's update26 Jan 2024, 12:22
Reviewer Update
3 days later ................. and still no one has been in contact with me.