kK
kaystoler K

1 reviews | Active since Jan 2017

07 Nov 2023, 14:34

DOTSURE CLAIMS DEPT - EXCELLENT SERVICE

It is a pleasure dealing with Dotsure Claims Dept. I usually take a picture of my claim form and receipts and submit first thing in the morning. By COB I have been reimbursed. Only ever had one issue of a claim "getting lost" - this was my error as I had forgotten to include the policy number in my claim and they did not know where to allocate it too. Once they received the Policy Number , I immediately received my monies.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply07 Nov 2023, 14:35
Official
Hi Kay, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family