CL
Christine L

1 reviews | Active since Feb 2011

15 Feb 2022, 19:59

Dotsure Claim well handled

My precious dog became very ill and needed urgent medical care. The treatment ran into thousands of Rand. The vet completed the forms, I paid the vet and submitted the invoice and vet certificate to Dotsure. The Claims handler Wendy Lynch was quick, compassionate and clear about the terms of my insurance and I was notified within 48hrs that my claim was accepted and breakdown of the refund was carefully explained to me. In September 2021 2 of my dogs were mauled by a ****** and the claim was handled efficiently as well. I have 4 dogs covered on Dotsure and its worth every cent,

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Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Feb 2022, 08:04
Official
Hi Christine,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Wendy as well. ;-) 

The dotsure.co.za family